Privacy Policy

We may amend this Privacy Policy at any time. If we make a material change to the way in which we collect, use, and/or handle your personal information, we will post it here with an updated effective date.

COLLECTION OF INFORMATION

We only collect personally identifiable information, such as your name, address, e-mail address, telephone number and credit card information (“PII”) if you voluntarily provide it to us through the Site.

We use cookies to track certain information about how the Site is used, including from where it is accessed, which pages are visited most frequently, and how visitors navigate the Site. The information we collect via cookies does not include and is not combined with any PII. You can set your browser to refuse cookies or indicate when a cookie is being sent; however, some features of the Site may not function properly if your cookies are disabled.

USE OF INFORMATION

We use the information we gather from the Site to operate and improve the Site, build a positive user experience and deliver services or products you request. We may use your PII to respond to your direct requests for information, process orders, or otherwise contact you about an inquiry you have made on the Site or a product or service we think might interest you. If you wish to opt out of receiving certain types of communications from us, you may do so by unsubscribing as explained in emails you may receive from us, or by contacting us at customerservice@mapleleaffarms.com.

DISCLOSURE OF INFORMATION

We will not provide or sell your PII to any other companies for commercial purposes; provided, however, that we may share your PII with third parties with whom we have contracted to provide services on our behalf, such as parties who provide us with marketing assistance and process credit card payments. In such instances, your PII will be used only for purposes of providing those services on our behalf.

Notwithstanding the foregoing, we may disclose your PII in response to legal process—for example, in response to a court order, subpoena or request from a law enforcement agency. We may also disclose PII if, in our sole discretion, such disclosure is required to protect the interests and safety of MLF and other Site users.

In the case of a sale or other transfer of some or all of our operations, we may transfer your PII to the buyer or transferee as part of the transaction.

SECURITY OF INFORMATION

We use standard technological measures to protect your PII, including encryption of sensitive information transmitted through the Site. However, we cannot guarantee the security of this information. We have no control over the Internet and third party networks, and there is no guarantee of absolute security of information that is transmitted or accessible via the Internet. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of the Site at any time. We cannot and do not warrant that any transmission will not be monitored or read by third parties.

THIRD PARTY WEBSITES

We may provide links to or information about third party-operated websites on our Site. However, we are not responsible for the practices employed by those third party websites, or the information or content contained therein. Please remember that when you use a link to go from the Site to another website, our Privacy Policy does not apply to third-party websites or services. Your browsing and interaction on any third party website or service, including those that have a link from the Site, are subject to that third party’s own rules and policies. Please read over those rules and policies before proceeding or providing any PII.

CHILDREN’S PRIVACY

The Site is not directed to children, and anyone under age 13 is strictly prohibited from providing PII through the Site. Accordingly, we do not collect or use data from children under age 13.

Terms of Use

Thank you for visiting mapleleaffarms.com (the “Site”). This Site is operated by Maple Leaf Farms, Inc. (referred to herein as “us,” “we,” “our,” and “MLF”).

PLEASE READ THESE TERMS OF USE CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES AND OBLIGATIONS.

Please note, there may be additional terms posted during the use of particular portions of the Site. All such terms, including our Privacy Policy, are incorporated by reference into these Terms of Use.

You may use the Site only if you accept these Terms of Use (the “Agreement”). Your continued use of the Site indicates your assent to this Agreement. If you do not agree with any portion of this Agreement, you should exit the Site immediately.

We may modify this Agreement from time to time, in our sole discretion. If we modify this Agreement, we will post the changes on this page and will indicate at the top of this page the date that this Agreement was last revised. All modified terms of use shall be effective upon posting, unless otherwise noted. You agree to be bound by any changes to the Agreement when you use the Site after any such modification is posted. Please review the Agreement regularly, as it is your responsibility to abide by the current terms at all times.

ELIGIBILITY

The Site is not directed to children, and children under the age of thirteen (13) are not authorized to use the Site. If, in the future, we decide to direct the Site or portions of it to children under thirteen (13), we will do so in compliance with the Children’s Online Privacy Protection Act of 1998 (15 U.S.C. 6501 et seq.) including, without limitation, obtaining necessary parental consent.

GENERAL USE

The Site may be used only for lawful purposes. You agree not to use the Site for any unlawful or prohibited purpose. Unauthorized use of the Site, including using the Site to harass other users in any way, is strictly prohibited. Appropriate legal action may be taken for any illegal or unauthorized use of the Site.

Despite our best efforts to provide accurate information, it is not possible to completely ensure that information on the Site is correct at all times. We assume no responsibility for any incorrect information or inappropriate content or conduct that is posted or occurs on the Site.

If you become aware of misuse of the Site, please contact us directly at customerservice@mapleleaffarms.com.

LICENSE TO USE

For the limited purpose of your use of the Site, we grant you a limited, revocable, personal and non-transferable license to use the Site for private viewing and in accordance with this Agreement, and for no other purpose. You must keep intact all copyright, trademark and other proprietary notices.

INFORMATION YOU PROVIDE, UPLOADED MATERIALS

You represent and warrant that any information you provide via the Site is accurate and truthful and that you will update such information as necessary to maintain its accuracy and truthfulness. You are solely responsible for any and all information you provide and materials you upload via the Site. You further represent and warrant that any information you provide and materials you upload do not violate the privacy rights, publicity rights, copyrights, trademark rights, contract rights or any other rights of any third party, and are not unlawful, fraudulent, obscene or otherwise objectionable.

By uploading or posting material to the Site, such as photographs, images, text (including but not limited to reviews of products and recipes), files or other content, you grant to us a non-exclusive, worldwide, irrevocable, royalty-free, transferable, perpetual license to use, reproduce, distribute, create derivative works of, and publicly display, perform and publish such content for any purpose and in any media, including but not limited to promotions for goods and services provided by MLF.

We reserve the right, in our sole discretion, to modify, review, reject, or remove any content, or to suspend or terminate your access to all or any part of the Site at any time, for any or no reason, with or without prior notice, and without liability. However, we are under no obligation to monitor or modify the content of the Site and assume no responsibility for any inappropriate content or conduct that is posted or occurs on the Site. We do not control or endorse any content posted on the Site by third parties, and specifically disclaim any liability with respect to submissions, postings and actions of third parties using the Site.

ORDERS

To place an online order, you will be required to provide us with information that allows us to fulfill your order. Please review our Privacy Policy for details regarding how we handle this information. You are solely responsible and liable for the merit, legitimacy and validity of all purchases and transactions made through the Site. We are not responsible for any data-entry errors, misrepresentations or any other errors resulting from your or third parties’ actions or failure to act.

INTELLECTUAL PROPERTY

All Site design, text, graphics, logos, icons, the selection and arrangement of these elements, and all software and content posted on the Site are the property of MLF or its licensors or suppliers, and are protected by U.S. and international intellectual property laws, including, but not limited to, copyright. You may not post, modify, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information belonging to us or any other person or entity without obtaining the prior written consent of the owner of such proprietary rights. Please contact us at customerservice@mapleleaffarms.com with any inquiries, permission requests, or to report suspected copyright infringement.

If you believe your proprietary work has been copied and/or posted on the Site in a way that constitutes copyright infringement, please provide us with the following information:

1. an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
2. a description of the copyrighted work that you claim has been infringed;
3. a description of where the material that you claim is infringing is located on the Site;
4. your address, telephone number, and email address;
5. a written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
6. a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or are authorized to act on the copyright owner's behalf.

MODIFICATIONS TO SITE

We reserve the right to modify, suspend, delay or discontinue, temporarily or permanently, the Site (or any part of it), with or without notice. You agree that we shall not be liable to you or to any third party for any modification, suspension, delay or discontinuance of the Site or goods and services offered through the Site.

GENERAL DISCLAIMER

We are not responsible for any incorrect or inaccurate submissions or postings on the Site, whether caused by us, other users of the Site or by any of the equipment or programming used in or associated with the Site. We assume no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, any user communication. We are not responsible for any problems or technical malfunction of any communication network or lines, computer online systems, servers or providers, computer equipment, software, failure of any email due to technical problems or high traffic on the Internet or any combination thereof, including any injury or damage to your or to any person’s computer related to or resulting from participation or downloading materials in connection with the Site.

We are not responsible for the postings or conduct, whether online or offline, of any user of the Site. Under no circumstances shall we be responsible for any loss or damage, including personal injury or death, resulting from use of the Site or from any postings or submissions on or through the Site.

The Site is provided AS-IS and, to the fullest extent permitted by law, WITHOUT WARRANTIES OF ANY KIND, either express or implied. This means, without limitation, that WE DO NOT WARRANT that the Site is fit for any particular purpose, that the content of the Site is non-infringing; that the services available via the Site will be uninterrupted; that defects will be corrected; that the Site is free of viruses or other harmful components, or that the information and content of the Site are accurate, error-free or reliable. You acknowledge that MLF and its affiliates, together with their respective employees, agents, directors, officers and shareholders, ARE NOT LIABLE for any delays, inaccuracies, failures, errors, omissions, interruptions, deletions, defects, viruses, communication line failures or for the theft, destruction, damage or unauthorized access to your computer system or network.

YOUR REPRESENTATIONS AND WARRANTIES

You represent and warrant that: (i) you are over the age of thirteen (13); (ii) you will not use the Site for unacceptable or illegal purposes; and (iii) the information you provide through the Site will be true, complete and correct and you will update all information as it changes.

LIMITATION OF LIABILITY

You acknowledge that we are not liable for any damages, including, without limitation, direct, indirect, incidental, special, consequential or punitive damages, in connection with or arising from your use or from your inability to use the Site. This limitation applies to all potential claims, whether based on contract, tort, negligence, strict liability or otherwise, even if we have been advised of the possibility of damages. Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. If you are dissatisfied with any portion of the Site, or with any of these terms and conditions, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

INDEMNIFICATION

You hereby agree to indemnify and hold MLF, its affiliates, and their respective officers, directors, agents, partners and employees, harmless from any loss, liability, damages, claim or demand (including court costs and reasonable attorneys’ fees, including in connection with enforcing this indemnity clause) made by any third party due to or arising out of your use of the Site in violation of this Agreement and/or arising from any breach of your representations and warranties set forth herein.

GOVERNING LAW AND VENUE

This Agreement and our relationship are governed by the laws of the State of Indiana, U.S.A. You hereby irrevocably consent to the exclusive jurisdiction and venue of federal and state courts in the State of Indiana, U.S.A. in all disputes arising out of or relating to the use of the Site and you hereby consent to, and waive all defenses of lack of personal jurisdiction and forum non conveniens with respect to, venue and jurisdiction in the federal and state courts of the State of Indiana. Use of the Site is unauthorized in any jurisdiction that does not give effect to this Agreement, including this paragraph.

ENTIRE AGREEMENT

This Agreement and the other documents referenced herein form the entire agreement between you and MLF with respect to the Site. This Agreement supersedes all prior or contemporaneous communications between you and MLF concerning any matters set forth herein.

VALIDITY OF AGREEMENT

A printed version of this Agreement and any notices given in electronic form shall be admissible in judicial or administrative proceedings based on or relating to this Agreement to the same extent and subject to the same conditions as other business documents originally in printed form.

BY USING THIS SITE, I ACKNOWLEDGE THAT I HAVE READ THIS AGREEMENT IN ITS ENTIRETY, AND THAT I UNDERSTAND AND AGREE TO ALL OF THE PROVISIONS CONTAINED ABOVE.

Maple Leaf Farms SMS Messaging Terms & Conditions

Effective Date: August 27, 2021

This SMS message program is a service of Maple Leaf Farms. By providing your cell phone number, you agree to receive recurring automated promotional and personalized marketing text messages (e.g., SMS/MMS cart reminders, sale notices, etc) from Maple Leaf Farms. These messages include text messages that may be sent using an automatic telephone dialing system, to the mobile telephone number you provided when signing up or any other number that you designate. You give Maple Leaf Farms permission to send text messages to the enrolled cell phone number through your wireless phone carrier, unless and until you end permission per these Terms & Conditions. Consent to receive automated marketing text messages is not a condition of any purchase. Message & data rates may apply.

Message frequency may vary. Maple Leaf Farms reserves the right to alter the frequency of messages sent at any time, so as to increase or decrease the total number of sent messages. Maple Leaf Farms also reserves the right to change the short code or phone number from which messages are sent and we will notify you if we do so.

Not all mobile devices or handsets may be supported and our messages may not be deliverable in all areas. Maple Leaf Farms, its service providers and the mobile carriers supported by the program are not liable for delayed or undelivered messages.

By enrolling in the Maple Leaf Farms messaging program, you also agree to these messaging terms & conditions (“Messaging Terms”), our Maple Leaf Farms Terms of Use and Maple Leaf Farms Privacy Policy.

CANCELLATION

Text the keyword STOP, STOPALL, END, CANCEL, UNSUBSCRIBE or QUIT to the telephone number, long code, or short code that sends you our initial confirmation message to cancel. After texting STOP, STOPALL, END, CANCEL, UNSUBSCRIBE or QUIT to the telephone number, long code, or short code that sends you our initial confirmation message you will receive one additional message confirming that your request has been processed. If you change your preferences, it may take up to 48 hours for it to take effect. You acknowledge that our text message platform may not recognize and respond to unsubscribe requests that do not include the STOP, STOPALL, END, CANCEL, UNSUBSCRIBE or QUIT keyword commands and agree that Maple Leaf Farms and its service providers will have no liability for failing to honor such requests. If you unsubscribe from one of our text message programs, you may continue to receive text messages from Maple Leaf Farms through any other programs you have joined until you separately unsubscribe from those programs.

Help or Support

Text the keyword HELP to the telephone number, long code, or short code that sends you our initial confirmation message to receive a text with information on how to unsubscribe.

No Warranty

TO THE MAXIMUM EXTENT ALLOWED BY APPLICABLE LAW, YOU ACKNOWLEDGE AND AGREE THAT THE MESSAGING PROGRAM IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.

Limitation of Liability

TO THE MAXIMUM EXTENT ALLOWED BY APPLICABLE LAW, YOU AGREE THAT IN NO EVENT SHALL EITHER OF Maple Leaf Farms OR ANY PARTY ACTING ON BEHALF OF Maple Leaf Farms BE LIABLE FOR: (A) ANY CLAIMS, PROCEEDINGS, LIABILITIES, OBLIGATIONS, DAMAGES, LOSSES OR COSTS IN AN AGGREGATE AMOUNT EXCEEDING THE GREATER OF THE AMOUNT YOU PAID TO Maple Leaf Farms HEREUNDER OR $100.00; OR (B) ANY DIRECT, INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL, PUNITIVE OR ANY OTHER DAMAGES. YOU AGREE EVEN IF Maple Leaf Farms HAS BEEN TOLD OF POSSIBLE DAMAGE OR LOSS ARISING OR RESULTING FROM OR IN ANY WAY RELATING TO YOUR USE OF THE Maple Leaf Farms MESSAGING PROGRAM. Maple Leaf Farms AND ITS REPRESENTATIVES ARE NOT LIABLE FOR THE ACTS OR OMISSIONS OF THIRD PARTIES, INCLUDING BUT NOT LIMITED TO DELAYS OR NON-DELIVERY IN THE TRANSMISSION OF MESSAGES.

Indemnity

To the maximum extent allowed by applicable law, you agree to indemnify, defend and hold harmless Maple Leaf Farms, its directors, officers, employees, servants, agents, representatives, independent contractors and affiliates from and against any and all claims, damages, liabilities, actions, causes of action, costs, expenses, including reasonable attorneys’ fees, judgments or penalties of any kind or nature arising from or in relation to the these Messaging Terms or your receipt of text messages from Maple Leaf Farms or its service providers.

Dispute Resolution

1. General. Any dispute or claim arising out of or in any way related to these Messaging Terms or your receipt of text messages from Maple Leaf Farms or its service providers whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and regardless of when a dispute or claim arises will be resolved by binding arbitration. YOU UNDERSTAND AND AGREE THAT, BY AGREEING TO THESE MESSAGING TERMS, YOU AND Maple Leaf Farms ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION AND THAT THESE MESSAGING TERMS SHALL BE SUBJECT TO AND GOVERNED BY ARBITRATION.
2. Exceptions. Notwithstanding subsection (a) above, nothing in these Messaging Terms will be deemed to waive, preclude, or otherwise limit the right of you or Maple Leaf Farms to: (i) bring an individual action in small claims court; (ii) pursue an enforcement action through the applicable federal, state, or local agency if that action is available; (iii) seek injunctive relief in aid of arbitration from a court of competent jurisdiction; or (iv) file suit in a court of law to address an intellectual property infringement claim.
3. Arbitrator. Any arbitration between you and Maple Leaf Farms will be governed by the JAMS, under the Optional Expedited Arbitration Procedures then in effect for JAMS, except as provided herein. JAMS may be contacted at www.jamsadr.com. The arbitrator has exclusive authority to resolve any dispute relating to the interpretation, applicability, or enforceability of this binding arbitration agreement.
4. No Class Actions. YOU AND Maple Leaf Farms AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and Maple Leaf Farms agree otherwise in a signed writing, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding. You agree that, by agreeing to these Messaging Terms, you and Maple Leaf Farms are each waiving the right to a trial by jury or to participate in a class action, collective action, private attorney general action, or other representative proceeding of any kind.
5. No Class Actions. YOU AND Maple Leaf Farms AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and Maple Leaf Farms agree otherwise in a signed writing, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.
6. Modifications to this Arbitration Provision. Notwithstanding anything to the contrary in these Messaging Terms, if Maple Leaf Farms makes any future change to this arbitration provision, you may reject the change by sending us written notice within 30 days of the change to Maple Leaf Farms’s contact information provided in the “Contact Us” section below, in which case this arbitration provision, as in effect immediately prior to the changes you rejected, will continue to govern any disputes between you and Maple Leaf Farms.
7. Enforceability. If any provision of these Messaging Terms is found to be unenforceable, the applicable provision shall be deemed stricken and the remainder of these Messaging Terms shall remain in full force and effect.

Changes to the Messaging Terms

We reserve the right to change these Messaging Terms or cancel the messaging program at any time. By using and accepting messages from Maple Leaf Farms after we make changes to the Messaging Terms, you are accepting the Messaging Terms with those changes. Please check these Messaging Terms regularly.

Entire Agreement/Severability

These Messaging Terms, together with any amendments and any additional agreements you may enter into with us in connection herewith, will constitute the entire agreement between you and Maple Leaf Farms concerning the Messaging Program.

Contact

Please contact us with any inquiries or concerns at mlf@mapleleaffarms.com or write to us at: 101 E Church St, Leesburg, IN 46538, United States.